Refund policy
Returns and Exchange
Bohemiansoulhats is not responsible for shipping costs incurred in
connection with the return of a product or exchange.
These charges are delivered to the customer. Your
returned items must arrive at our office within 14 working
days following receipt of the Product. The costs and risks
pertaining to the return of Product is borne by the
customer.
Returns:
You may receive a refund of your purchase price, once the
item has been returned in its original condition. If we
analyze the returned part and notice that it was already
worn, we will not accept them. The items will be sent again to the customer.
After we receive the items and after checking that the
order is in perfect condition we will proceed with the
refund without shipping costs.
Exchanges:
Should you be interested in a different size, colour or style, please return your item so that we can exchange it. You
should request the exchange of your order by e-mail, in
order to indicate the product you wish to exchange. We do
not support shipping costs for exchanging products and
we can only exchange your order for products that we
have in stock.
Returns and exchanges condition:
Items must be returned to us in perfect condition.
Make sure all products are exactly as you received them,
with tag and seal still attached.
All products that come in their own box, must be returned in their original, undamaged box as this is considered part
of the product.
Please make sure to return all products that come in their
own box inside another solid carton box or wrapped in
paper not to damage the original packaging. If the product box is damaged we will charge an additional amount of 10€
Please send the package to:
urb.pinar de marbesa bloque b apto 104
29604 marbella. Malaga. Spain